SMS for small businesses

Text messaging helps you get closer to your customers by reaching them where they spend their time, on their mobile phones.

Get Start

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    Start texting in
    minutes

    Our simple user interface ensures you’re up and running in minutes, so you can start texting your customers today.

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    Do more business

    SMS means you’re always open for business — automated responses work for you, even when your business is closed.

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    Improve customer
    service

    Two-way texting turns your message into a conversation to quickly solve customer concerns, get feedback, and boost engagement.

Our small business customers get results

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    Tommi Skin sold $4,000 of merchandise online from their first SMS marketing campaign


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    %

    On average, over 80 percent of clients responded to SMS reminders sent by RSPCA ACT


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    %

    Buy Contacts Online doubled the effectiveness of their abandoned cart strategy by using SMS


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Marketing Compaigns
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How SMS can help your business

Easily send text marketing campaigns, improve customer service with two-way messaging, and reduce time spent on admin tasks.

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  • Provide unmatched customer support

    Let customers know you are only a text message away. Use a dedicated phone number so you can manage multiple conversations in real-time within our online portal. Create exceptional experiences for both new and existing customers.

  • Send text message marketing campaigns

    Integrate text message surveys to understand how your customer’s experience was with your service and food. Improve your service quality and prompt customers to go online and leave a review.

  • Keep your staff members up to date

    You get 99% uptime and swift delivery, which makes SMS an effective solution for last-minute communications and updates. Use SMS for rostering and confirming shift availability, as well as sending out alerts and reminders.

  • Use our online portal or your existing software

    Send and receive text messages within our intuitive online inbox. Use our pre-made templates, build custom mobile landing pages, and gain insights from our reporting dashboard. You can also integrate SMS into your existing CRM tools.

  • Set and forget time-consuming tasks

    SMS automation allows you to save time without sacrificing personalisation. Set up auto-replies to better serve your customers. Tailor your messages by uploading contact lists with merge tags, like names, trackable links, dates, and more.

SMS App
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Why SMS APP

With 20 years of messaging experience, our trusted messaging experts support customers across every industry. We know the challenges your business faces and how to solve them.
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Best-in-class
platform

  • Integrated into over 85 leading
    software systems
  • Easy-to-use web SMS portal
  • No software to install
  • Tier 1 security
    features
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Proven and trusted
expertise

  • 22 years of industry experience
  • Over 65,000 customers globally
  • Experts who understand your needs
  • 420+ million messages sent monthly
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Most connected
partner

  • Direct connections to carriers
  • Over 85 third-party integrations
  • On-shore delivery
  • Access to SMS, MMS,
    and mobile landing pages
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24/7 customer support
support

  • 24/7 Live chat and email support
  • Free phone support 5 days until late
  • Local onshore support
  • Global team available 24/7
Marketing
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We play nice with others

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Add SMS to Shopify to put your store at your customers’ fingertips and never miss the opportunity to cut through again!Recover abandoned carts with time-limited checkout discounts and win back more customers with personalised broadcasts.

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Shopify

Marketing

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Our Adobe Campaign integration is a marketing automation tool designed to deliver personalised campaigns through multiple channels. Combining email and SMS, marketing and sales teams can create richer customer journeys.

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Adobe Compaign

Marketing

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Integrate SMS into your HubSpot CRM to send SMS messages to engage leads, send meeting reminders, and automate follow up processes to help increase conversions.Send personalised marketing campaigns — promotional SMS have an average of 23% conversion rate!

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Hubspot

Marketing

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Zapier is an integrations tool that connects SMS APP to over 2000 applications to send or receive automated SMS. The workflow for building Zaps is simple; you choose a trigger, like receiving an email in Gmail, then choose an action, such as sending an SMS notification.

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Zapier

Marketing

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Mercury SMS provides Salesforce users the ability to send individual or bulk SMS messages to Leads and Contacts. Construct your messages ad-hoc, or select a template with personalised fields. You can even set up automatic messages, such as a welcome text to new leads.

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Mercury

Marketing

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Deliver real-time conversations and large campaigns via two-way messaging without leaving the NetSuite platform. Send to a single recipient or to a list. Use pre-built message templates, or use NetSuite workflows to trigger SMS messages.

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NetSuite

Marketing

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Ready to go?

The easiest way to send engaging
messages to your customers

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